Refund policy

Our Commitment
We want you to be thrilled with your fan gear. If you are not satisfied with your purchase, you may return eligible items within 90 days of delivery for a refund or exchange.

Eligibility Criteria

• Condition: Items must be unworn, unwashed, and in original condition with all tags and packaging intact.

• Non-Returnable Items: Customized jerseys (with names, numbers) are final sale unless defective or incorrect.

• Proof of Purchase: A valid order number or receipt is required.

The Return Process

1. Request Authorization: Contact our support team at [email protected] to initiate a return and receive a Return Merchandise Authorization (RMA) number and instructions.

2. Ship Your Return: Securely pack the item(s) and include the RMA number. We recommend using a trackable shipping service.

3. Inspection & Refund: Once received and inspected, your refund will be processed within 5-10 business days to the original payment method.

Fees & Deductions

• Change of Mind: For returns due to preference or size, the customer is responsible for return shipping costs. A restocking fee of [e.g., 15%] may apply.

• Our Error: If you received a wrong, damaged, or defective item, we will cover all return shipping costs and fees.