Shipping policy

Processing & Delivery Destinations
We ship to Complimentary Global Delivery.

• Order Processing: Orders are typically processed and shipped within 1-3 business days.

• Shipping Times:

  • Standard Shipping: 7-20 business days after dispatch.

• Delays due to customs, holidays, or carrier issues are possible but not within our control.

Shipping Costs
Shipping costs are calculated at checkout based on destination, weight, and selected service.

Order Tracking
You will receive a shipment confirmation email with a tracking number once your order is dispatched.

International Customs & Duties
You, the customer, are solely responsible for any import duties, taxes, or customs clearance fees charged by your country. These are not included in our product or shipping prices, and we cannot predict their amount.

Lost or Damaged Packages
While we ensure proper packaging, issues can occur in transit. Please contact us immediately at [email protected] if your tracking shows "delivered" but you haven't received it, or if the package arrives damaged.